Quality assurance service

The products in this store have passed our quality inspection, but due to the characteristics of natural wood, there is a possibility that distortions, cracks, chips, etc. may occur. In addition, there is nothing comparable to existing wooden products in terms of durability, such as the springiness of bentwood created by our unique processing technology, and the thin, precise, and compact structure.

Therefore, to ensure that you can purchase with peace of mind, we provide a one-year quality assurance service for the above-mentioned products from the date of purchase (the warranty is included with the target product).

If you have trouble using the product under normal conditions within the warranty period, please contact us using the inquiry form. If you send it back to us with the warranty card, we will repair or replace it free of charge.

When using the quality assurance service, you will need the quality assurance certificate, so please keep it in a safe place.