If you wish to repair or replace parts due to deterioration of parts due to long-term use, we will repair it for a fee according to the following procedure.
- In order to confirm the damage status, please contact us by e-mail with a photo image.
- The person in charge will reply with the availability of repair or replacement and an estimate.
- Please check the estimate and return the product to us if you are satisfied. You are responsible for the return shipping fee.
- We will create a repair billing information and send you an email.
- As soon as payment is confirmed, we will repair or replace the part and send it back.
Examples of requests: Leather tabs, button replacement, product repainting, etc. (Estimated repair cost: 1500 to 3000 yen)